Certificate

Awarded the eKomi Bronze Seal of Approval!

Awarded the eKomi Bronze Seal of Approval!

Allianz Trade in USA
Allianz Trade in USA

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Allianz Trade in USA
Allianz Trade in USA

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Partner ID D79FA5CD50C85CA
Status valid
Total Reviews 443
Last Updated 2025-02-19T02:39:48+00:00 2025-02-19T02:39:48+00:00
Address

Allianz Trade North America

800 Red Brook Blvd

21117 Owings Mills USA
Website allianz-trade.com/en_US....
Recommend
4.1 / 5

Total reviews: 443
Calculated from 73 customer reviews (last 12 months)
  • Positive 90.74%
  • Neutral 2.93%
  • Negative 6.32%

Total reviews: 443
Calculated from 73 customer reviews (last 12 months)
  •  90.74%
  •  2.93%
  •  6.32%

Customer reviews - From Customers for Customers

  • Review Given Date
    (newest first)
  • Review Given Date
    (oldest first)
  • Rating
    (highest first)
  • Rating
    (lowest first)
Sorry but only communication has been via the platform. No humans involved. Just auto-pushed unclear meaningless emails and no action on our request after 3 days to add a country to our policy.
1  / 5
Online account does not provide an option to talk with someone live. Used your note/message set up, took more than 4 hours to let me know they would reach out to underwriting
2  / 5
I wish turnaround time was a little quicker. But great customer service. Thank you.
5  / 5
I asked a follow up question two days ago and am still waiting for a response.
2  / 5
No comment
5  / 5
No comment
5  / 5
No comment
4  / 5
Joe and the team have been great to work with.
5  / 5
the level of service provided on our account is subpar at best. Any time I have a question or need direction, I must send more than one email - typically i send 4+ emails before I even get a response. When I do get a response, I am not sure if the recipient reads the question as many times i get a partial answer, and the answer is not usually a clear response. I am waiting for a decision on a customer for almost 2 weeks. It looks very bad to our customers when it takes several days or weeks to provide them a response. I dont feel like we have ever received great customer service, not during the renewal time or throughout the year.
1  / 5
No comment
5  / 5
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