Item only available through their website at time of order (125 ml double insulated stainless steel thermos flask). Purpose to carry lactose free milk to coffee shop (they don't have lactose free dairy, solely plant of nut extract). Easy to order and pay. Arrived within 2 weeks from France to UK courtesy of Brexit and hence customs control. Product arrived safely and well wrapped. The sole negative issue was the lack of courier tracking in Europe - only available when entered UK. I had to use live chat to try and get tracking, which they did clearly and responsively in a timely manner - excellent customer service. The courier (possibly named after a female warrior race) was useless - no tracking until UK and then got the expected delivery date wrong by an extra 11 days, but in reality was a total of time in the UK of 3 days. The fault was the courier not az-boutique-fr - whose own live chat was brilliant with true service towards the customer; - even providing transcripts of the chat and providing alternative more accurate and time & position tracking links than that of the courier. Except for the lack of tracking within the EU, relying solely on the contracted courier, everything was excellent, especially customer service