Certificate

Fast dispatch great website.

A great all round service received, from the good selection of lighting and sundries for fitting, down to the excellent customer service regarding ordering and item queries.

Easy to order. Prompt delivery. Would buy again from you.

Delivered on time very clear website

Very easy site to navigate, superfast delivery. Great service.

Excellent service & products

Order process straight forward with regular updates on delivery. Have used this company before because of a good product range with competitive prices.

A positive experience of Down-lights and i would recommend to others.

However my experience was not as perfect as it might have been. It would have been helpful to understand at the time of order that one component would need to be shipped from one warehouse to another in order to complete my outbound shipment, which was delayed as a result. I was planning work on the weekend and when i phoned to check on shipment status on the Friday I only became aware then.

That said, the Customer Service/Sales person i spoke to went out to see if the component had been delivered, , and confirmed it just had, and that my package would be sent later that day.

That was good customer service, particularly improving the delivery service to next day/Saturday delivery to help me complete the project as I intended. Well done to that person and to Downlights for sorting that.

Unfortunately the DPD Delivery then went wrong but that is not something i can blame Downlights for, so it was Tuesday before my goods arrived.

But the products were great, and made installation very easy.

So yes i would recommend Downlights.co.uk.

fast delivery

Fantastic service, great product.