Certificate

Everything was ok, the manager responses were prompt, he explained everything about the mortgage and conditions

*** is a great agent and helped us a lot to secure our mortgage thanks to his efforts.

Communication and coordination was perfect.

The process seemed very long and complex to us. They asked us for a huge amount of documentation, to the point of being incoherent.
But we are happy with Francisco's handling.

Yes, I would recommend your service to others. The only matter to improve during entire process is that I got automatic email on 10th January "Comunicación de denegación de propuesta de crédito inmobiliario" which made me upset because I got it without any previous communication from UCI about rejection. Fortunately we moved forward and successfully finalised the mortgage paperwork. All communication with Sonja was perfect, efficient and helpful. Thank you for your support during the process.

She always answers quickly

Thank you for all your help Julio *****

Leopoldo del Cid was amazing!! At the start, I could tell he was organized and responsible. He asked questions that were vital to purchasing a property, what to be mindful of during this process, and he knew what documents were needed. He is informative and clarified anything that I was not familiar with putting me at ease. Leo is also flexible as I am in the USA and the time change is a 6 hours, so he was able to be present with me when we spoke. He is dependable and UCI is lucky to have him!

Fully deserving of a 5 star rating, fantastic job by Katie and the UCI team, everything was straightforward, brilliant communication and expertly executed. I have no hesitation in recommending UCI to anyone looking for a mortgage in Spain. Superb.

Our advisor Laura was fantastic. Extremely attentive and great communication a genuinely pleasurable experience start to finish ⭐⭐⭐⭐⭐