Certificate

Great customer service, glasses were delayed but shipped soon after they were available. Very good quality and original product. Read a few bad reviews so I was hesitant earlier, but I am glad I experienced it for myself and enjoyed it. I ordered the mui mui sunnies!

Although my order got me correctly, I was confused and dissatisfied by the website. Since my order was delayed by several weeks (its my understanding it was an issue with production) but I was unclear why my order never showed up on my customer profile. The website told me a few times it was not found despite the fact that I received a confirmation email. This caused me a bit of anxiety and think that needs improvement from Visual-click.

The delay was too much!

Honestly, I was pretty hesitant on ordering from here, but after taking the chance and ordering from visual-click. I'm so happy with my glasses and will definitely be coming back for any future purchases. The turn around isn't bad coming from EU to US so be patient for anyone else ordering.

Updates and order progress communication could be improved

Amazing! So good! Great prices and fast shipping 10/10

Awesome experience, was quick and easy and glasses arrived earlier than initial expected. Price was insanely cheaper then my local store so would 100% recommend

Excellent service from start to finish, first pair of sunglasses didn’t suit so I returned for another pair, refunded immediately and when I made my new purchase I had them within 48 hrs. I would highly recommend visualclick

Good service for after service!

I am pleased with my new Tom Ford glasses even that i had to wait a little longer then planned.